SSHoo stores almost all of your data locally on your device, and you can delete it at any time. This page explains how to delete data held on your device and how to request deletion of the small amount of data held on our backend.
Data stored on your device
Hosts, SSH keys and credentials, known hosts, tunnels, commands, aliases, terminal sessions and recordings, and preferences are all stored on your device, never on our servers. So are the encrypted SSHoo Pro purchase record (your Google Play purchase token, product ID, and purchase time) if you buy Pro, and the free trial's dates (when you started it and the latest time the app saw during it) if you start one. To delete them:
- Delete individual hosts, keys, tunnels, sessions, commands, aliases, and recordings from within the app at any time
- Clear all SSHoo data, including the purchase record and the trial dates, via Android Settings → Apps → SSHoo → Storage → Clear storage
- Uninstall SSHoo to remove all local app storage from your device, including the purchase record and the trial dates
The purchase record is never included in Android backups. The trial dates are stored with your preferences, which Android can include in your device backup if backup is turned on. Deleting the purchase record does not remove your purchase: SSHoo Pro stays with your Google account, and SSHoo restores it from Google Play.
Analytics, crash, and performance data
Usage analytics, crash reports, and performance monitoring (Firebase) are on by default and can be turned off at any time in the app's settings; once disabled, no further data is sent. To request deletion of analytics data already collected, email us at the address below and we will action it with Google's Firebase data-deletion tools.
Anonymous sessions (our backend)
Every SSHoo install, including installs that never buy SSHoo Pro, creates an anonymous session with our Appwrite backend and uses it to look up the install's Pro purchase entitlement when the app comes to the foreground. The session belongs to a random user ID generated for your install and holds no name, email, or Google account. Our backend may also log standard request metadata, such as your IP address. Clearing SSHoo's storage or uninstalling the app removes the session from your device.
Purchase-validation records (our backend)
SSHoo Pro is a one-time purchase. Apart from the anonymous sessions above and the free-trial device records below, the only data we hold on a server is what is needed to validate it: your Google Play purchase token, order ID, product ID, and purchase time, associated with an anonymous, app-generated identifier. We hold no name, email, or Google account. To request deletion of these records, email [email protected] with your order ID (visible in your Google Play purchase receipt). We will delete the records within 30 days. Deleting these records does not remove your purchase, which stays with your Google account. If you keep using SSHoo, the app validates the purchase again, which creates a new record.
Free-trial device records (our backend)
If you start the SSHoo Pro free trial, our backend stores a one-way SHA-256 hash of your device's Android ID combined with SSHoo's package name, the time the trial started, and your install's anonymous user ID. The Android ID itself never leaves your device. The record stops the trial from being restarted after clearing app data or reinstalling, so clearing storage or uninstalling does not remove it. To request its deletion, email [email protected] and we will help you identify the record and delete it within 30 days.
Contact
For any data-deletion request or question, contact us at [email protected].